Privacy Policy:
At Hoong Furniture Sdn. Bhd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our app ("HoongDesign App"). By using the App, you consent to the practices described in this policy.
Information Collection
We may collect the following types of information:
- Personal Information: When you register an account or use certain features of the App, we may collect personal information such as your name, email address, phone number, and shipping address.
- Quotation and Order Information: When you submit a quotation or place an order through the App, we collect information related to the products, quantities, customizations, and payment details.
- Usage Data: We may collect non-personal information about your interaction with the App, such as the pages visited, actions taken, and device information (e.g., IP address, device type, operating system).
Use of Information
We use the collected information for the following purposes:
- To provide and maintain the App's functionality, including processing quotations, orders, and payments.
- To personalize your experience and improve customer service.
- To communicate with you regarding your quotations, orders, and updates about our products, services, and promotions.
- To analyze and improve the App's performance, security, and user experience.
- To comply with legal obligations and enforce our terms of service.
Data Security
We prioritize the security of your personal information and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal requirements. We will securely delete or anonymize your data once it is no longer needed.
Third-Party Services
We may engage third-party service providers to assist in the operation of the App, perform services on our behalf, or analyze data. These third parties are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose.
Updates to Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be effective upon posting the revised policy on the App. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the privacy practices of the App, please contact us at [contact email/phone/address].